Customer App Documentation

Welcome to the Skedisy Customer App documentation. This comprehensive guide will walk you through every feature and functionality of the customer application, helping you make the most of your booking experience.

Table of Contents - Customer App

Looking for Expert App documentation? Click here to jump to the Expert App section.

Note: The Skedisy Customer App is designed with a mobile-first approach, providing an intuitive and seamless experience for booking salon services, managing appointments, and accessing your account information.

Home Screen

The Home Screen is your main entry point to the Skedisy app. It provides quick access to service categories, nearby salons, and search functionality.

Skedisy Customer App Home Screen
Home Screen - Main interface showing categories and nearby salons

Header Section

1Brand Name & Location

The top left displays the "Skedisy" brand name with your location indicator (e.g., "Nb" for your current area).

2Action Icons

On the top right, you'll find two outline icons:

  • Heart Icon: Access your favorites and saved salons
  • Shopping Bag Icon: View your cart or current bookings

3Search Bar

The prominent search bar allows you to quickly find services by typing keywords. Simply tap the search bar and enter what you're looking for (e.g., "haircut", "manicure", "facial").

Category Section

Below the search bar, you'll find a horizontal scrollable list of service categories. Each category is represented by:

  • Icon: Visual representation of the service type
  • Label: Category name (e.g., "Body Care", "Makeup Services", "Nail Care", "Hair Services", "Skin & Facial")

Tap on any category to view available services in that category. You can also tap "View All" to see all categories at once.

Nearby Salons Section

The "Nearby Salons" section displays salons in your area, sorted by proximity. Each salon card shows:

  • Salon Image: Visual preview of the salon interior
  • Salon Name: The business name (e.g., "Coiffure Beauté Brasil")
  • Rating: Star rating and review score
  • Location: Full address with map pin icon
  • Distance: Distance from your current location in kilometers
  • Status: Open/Closed indicator with color-coded button
  • Favorite Icon: Heart icon to save the salon to your favorites

4Viewing Salon Details

Tap on any salon card to view detailed information, including:

  • Complete service offerings
  • Available time slots
  • Expert profiles
  • Pricing information
  • Customer reviews

Bottom Navigation

The bottom navigation bar provides quick access to the main sections of the app:

  • Home (House Icon): Return to the home screen
  • Calendar: View your appointments and bookings
  • Shopping Bag: Access your cart and bookings
  • Bell: View notifications
  • Profile: Access your account settings and wallet

Booking Process

The booking process in Skedisy is a streamlined, step-by-step journey that guides you through selecting a salon, service, expert, date, time, and payment method. This section covers the complete booking workflow from start to finish.

Booking Steps

Booking Process Overview

The booking process consists of four main steps, clearly indicated at the top of each booking screen:

  1. Venue - Choose service location (At Salon or At Home)
  2. Personnel - Select your preferred expert
  3. Date et heure - Pick date and time slot
  4. Paiement - Select payment method and confirm

Each completed step shows a checkmark, and the current step is highlighted.

Two Ways to Start Booking

You can initiate a booking in two different ways:

Option 1Book Through Expert

Start your booking by selecting a specific expert directly from the menu. This option allows you to choose your preferred service provider first, then select the service and salon.

Book Through Expert from Menu
Book Through Expert - Select an expert from the menu to start booking

When you choose to book through an expert:

  • You'll see a list of available experts
  • Each expert card displays their profile, ratings, and specialties
  • Tap on an expert to view their available services
  • Select the service you want and proceed with the booking
  • The expert's associated salon will be automatically selected

Option 2Book Through Salon

Start your booking by selecting a salon first. This is the traditional method where you choose a salon, then select services and experts available at that salon.

Book Through Salon
Book Through Salon - Select a salon to view available services and experts

Step 1: Select Salon

If you chose to book through a salon, begin your booking by choosing a salon from the available options. The salon selection screen is shown in the "Book Through Salon" option above.

1Salon Listings

The "Sélectionnez le salon" (Select the salon) screen displays available salons with:

  • Salon Image: Visual preview of the salon interior
  • Salon Name: Business name (e.g., "Solivans Hair", "Prestige Paris")
  • Rating: Star rating (e.g., "5.0") displayed with a gold star icon
  • Address: Full location with map pin icon
  • Distance: Distance from your location (e.g., "5441.15 KM Depuis votre emplacement")

2Viewing Salon Details

Tap on any salon card to view detailed information, including:

  • Complete service offerings
  • Service prices and durations
  • Available experts/staff
  • Customer reviews
  • Contact information
  • Directions and calling options

3Salon Detail Page

On the salon detail page, you'll find:

  • Salon Image: Large interior photo at the top
  • Salon Information: Name, address, rating, and review count
  • Action Buttons: "Direction" (Directions) and "Appeler le salon" (Call the salon)
  • Service Tabs: "Prestations de service" (Services), "Product", and "Personnel" (Staff)
  • Service Cards: Each service shows:
    • Service icon
    • Service name
    • Rating
    • Duration (e.g., "30 Minutes", "55 Minutes")
    • Price (e.g., "€ 15.00", "€ 30.00")
    • Add button (green circle with plus sign)

4Selecting a Service

To start booking:

  1. Browse the services in the "Prestations de service" tab
  2. Tap the green plus button on the service you want
  3. The service will be added to your booking
  4. You'll proceed to the booking process

Step 2: Choose Service Venue

Select where you want to receive the service - at the salon or at your home.

Service Venue Selection
Venue Selection - Choose between At Salon or At Home

1Venue Options

The "Select Service Venue" screen offers two options:

  • "At Salon": Service will be performed at the salon location
    • Shows a building/shop icon
    • Selected with a black circle and white checkmark
  • "At Home": Service will be performed at your location
    • Shows a house icon
    • Unselected shows an empty grey circle

2Making Your Selection

Tap on your preferred option. The selected venue will be highlighted with a checkmark. Then tap "Suivant" (Next) to proceed.

Note: Some services may only be available at the salon. If "At Home" is not available for your selected service, only the "At Salon" option will be shown.

Step 3: Select Expert

Choose your preferred expert or staff member to perform the service.

Expert Selection Screen
Expert Selection - Choose your preferred service provider

1Expert Grid

The "Choisissez votre expert" (Choose your expert) screen displays available experts in a grid layout:

  • Profile Picture: Circular photo of each expert
  • Expert Name: Full name displayed below the photo
  • Rating: Star rating (if available)
  • Selection Indicator: Radio button in the top right corner
    • Selected: Black circle with white checkmark
    • Unselected: Empty white circle

2Viewing Expert Details

Tap on an expert card to view their detailed profile:

  • Profile Information: Large profile picture, name, and rating
  • Contact Details: Email, phone number
  • Salon Information: Salon name and address
  • Services: List of services the expert provides
  • Comments: Customer reviews and feedback

3Selecting an Expert

To choose an expert:

  1. Browse the available experts
  2. Tap on the expert you prefer
  3. The selected expert will show a checkmark
  4. Tap "Suivant" (Next) to continue
Expert Details Screen
Expert Details - View expert profile and services

Step 4: Choose Date & Time

Select your preferred date and available time slot for the appointment.

Date and Time Selection
Date and Time Selection - Calendar and time slot picker

1Date Selection

The "Sélectionner une date" (Select a date) section includes:

  • Current Date Display: Shows the selected month and date (e.g., "2 February, 2026")
  • Month Navigation: "Feb" with arrow to navigate to other months
  • Calendar View: Days of the week (SUN, MON, TUE, WED, THU, FRI, SAT) with dates
  • Selected Date: Highlighted with a light grey background (e.g., "MON 2")

2Time Slot Selection

The "Créneaux disponibles" (Available slots) section shows:

  • Time Categories: Organized by "Matin" (Morning), "Après-midi" (Afternoon), etc.
  • Available Slots: Displayed as light green buttons with white text (e.g., "09:00 AM", "09:15 AM")
  • Selected Slots: Displayed as black buttons with white text
  • Unavailable Slots: Greyed out or not shown

3Selecting Date and Time

To choose your appointment time:

  1. Tap on a date in the calendar
  2. View available time slots for that date
  3. Tap on your preferred time slot
  4. You can select multiple slots if booking multiple services
  5. Selected slots will appear in black
  6. Tap "Suivant" (Next) to proceed to payment
Tip: Time slots are typically in 15-minute intervals. If a slot is unavailable, it may be greyed out or not displayed. Book in advance to secure your preferred time.

Step 5: Select Payment Method

Choose how you want to pay for your booking.

Payment Method Selection
Payment Method - Choose wallet, Stripe, or cash payment

1Payment Options

The "Mode de paiement" (Payment Mode) screen offers three payment methods:

  • "Mon portefeuille" (My wallet):
    • Pay using your wallet balance
    • Shows current balance (e.g., "€ 86.10 dans ton portefeuille")
    • Selected with a green checkmark in a white square
    • Wallet icon displayed
  • "Stripe":
    • Pay with credit/debit card via Stripe
    • Shows Stripe logo
    • Unselected shows empty white checkbox
  • "Cash After Service":
    • Pay in cash when the service is completed
    • Shows banknotes icon
    • Unselected shows empty white checkbox

2Selecting Payment Method

To choose a payment method:

  1. Review the available payment options
  2. Check your wallet balance if using wallet payment
  3. Tap on your preferred payment method
  4. The selected method will show a checkmark
  5. Review the price breakdown at the bottom
  6. Tap "Confirmer" (Confirm) to proceed

3Price Summary

The bottom of the screen shows:

  • Service Name: The selected service (e.g., "Blow Dry & Styling")
  • Price Breakdown: Base price + tax = total
    • Example: "€ 15.00 (€2.70 Impôt) = € 17.70"
    • Base price: €15.00
    • Tax (Impôt): €2.70
    • Total: €17.70
Important: If using wallet payment, ensure your balance is sufficient to cover the total amount (including tax). If your balance is insufficient, you'll need to recharge your wallet or choose another payment method.

Step 6: Confirm Booking

Review your booking details and confirm the reservation.

Booking Confirmation Popup
Booking Confirmation - Final confirmation dialog

1Confirmation Dialog

After selecting payment method and tapping "Confirmer", a confirmation popup appears with:

  • Header: "Confirmer la réservation" (Confirm the reservation) in black header
  • Service Name: Displayed with a green checkmark (e.g., "Blow Dry & Styling")
  • Confirmation Question: "Voulez-vous confirmer cette réservation?" (Do you want to confirm this reservation?)
  • Terms Checkbox: "J'ai lu l'avertissement et je suis d'accord sur les termes et conditions." (I have read the warning and I agree to the terms and conditions.)

2Accepting Terms

Before confirming:

  1. Read the terms and conditions
  2. Check the checkbox to accept the terms
  3. The checkbox must be checked to proceed

3Final Confirmation

The dialog provides two options:

  • "Annuler" (Cancel): White button to go back and make changes
  • "Confirmer" (Confirm): Green button to finalize the booking

Once you tap "Confirmer", your booking will be processed and confirmed.

4After Confirmation

After confirming your booking:

  • You'll receive a booking confirmation
  • A booking ID will be generated
  • You'll receive a notification about the booking
  • The booking will appear in your "Booking" screen
  • You can view, modify, or cancel it from there
Note: Make sure all details are correct before confirming. Once confirmed, you may need to contact the salon directly to make changes, depending on their cancellation policy.

Booking Process Summary

The complete booking process follows these steps:

  1. Select Salon: Browse and choose a salon, then select a service
  2. Choose Venue: Decide between "At Salon" or "At Home"
  3. Select Expert: Choose your preferred service provider
  4. Pick Date & Time: Select your preferred appointment slot
  5. Payment Method: Choose wallet, Stripe, or cash payment
  6. Confirm: Review and confirm your booking
Tip: You can save your favorite salons and experts for faster booking in the future. Also, ensure your wallet is funded if you plan to use wallet payment.

Booking Screen

The Booking Screen allows you to view and manage all your appointments. You can filter bookings by status and see detailed information about each appointment.

Skedisy Customer App Booking Screen
Booking Screen - Viewing cancelled appointments with filter options

Header & Search

1Screen Title

The screen displays "Booking" as the main title at the top.

2Search Functionality

Use the search bar with the magnifying glass icon to quickly find specific bookings by:

  • Booking ID
  • Service name
  • Salon name
  • Expert name

Filter Tabs

Three filter tabs allow you to organize your bookings:

  • Pending: Appointments that are scheduled but not yet completed
  • Cancelled: Appointments that have been cancelled (shown with red banner)
  • Completed: Past appointments that have been finished

The active tab is highlighted with a black background and white text.

Booking Cards

Each booking is displayed as a card with the following information:

3Booking Details

  • Service Icon: Visual representation of the service type (e.g., hairdryer, scissors)
  • Booking ID: Unique identifier displayed in a black tag (e.g., "#1783990")
  • Service Name: Full description of the service (e.g., "Blow Dry & Hair Services")
  • Price: Total cost in bold (e.g., "€ 53.10")
  • Expert: Profile picture and name of the service provider (e.g., "Bobun Bom")
  • Booking Date: Calendar icon with date (e.g., "2025-09-22")
  • Booking Time: Clock icon with time (e.g., "04:45 PM")
  • Status Banner: Color-coded status indicator (red for cancelled, green for confirmed, etc.)
Note: Cancelled appointments are clearly marked with a red banner stating "This appointment is cancelled". You can tap on any booking card to view more details or take actions like rescheduling or contacting the salon.

Managing Bookings

From the booking screen, you can:

  • View detailed information about each appointment
  • Cancel upcoming appointments
  • Reschedule appointments (if allowed by the salon)
  • Contact the salon or expert
  • Leave reviews for completed services

Product Category

The Product Category screen helps you browse and discover services organized by category. This screen provides an organized way to explore all available services.

Skedisy Customer App Product Category Screen
Product Category Screen - Browsing service categories in a grid layout

Header Section

1Screen Title

The screen displays "Product Category" as the main title, with a welcoming subtitle: "You Have Been Missed For A Long Time."

2Navigation Icons

  • Left: Shopping bag with heart icon - access your favorites
  • Right: System status indicators

Search Functionality

The search bar at the top allows you to quickly find specific products or services. Simply type keywords related to what you're looking for, and the app will filter the results accordingly.

Category Grid

The main content area displays categories in a clean 2x3 grid layout. Each category card includes:

3Category Cards

Each category is presented as a white card with rounded corners containing:

  • Icon: Visual representation of the category
  • Category Name: Full or abbreviated category title

Available Categories

  • Hygiene & Sal... - Personal care and hygiene services
  • Tools & Equip... - Professional tools and equipment
  • Makeup & Dec... - Makeup services and decorative treatments
  • Nail Care - Manicure, pedicure, and nail art services
  • Skin & Spa - Facial treatments and spa services
  • Hair Care - Haircut, styling, and hair treatment services

4Browsing Categories

Tap on any category card to:

  • View all services within that category
  • See available salons offering those services
  • Filter by price, location, or rating
  • Book services directly

Navigation

The bottom navigation bar shows the shopping bag icon highlighted, indicating you're in the product/category browsing section.

Notifications

The Notifications screen keeps you informed about important updates, booking confirmations, reminders, and other relevant information about your appointments and account.

Skedisy Customer App Notifications Screen
Notifications Screen - List of booking confirmations and updates

Header Section

1Screen Title

The screen displays a bell icon and the title "Notifications" with a subtitle: "Vous manquez depuis longtemps" (You've been missed for a long time).

Notification List

Notifications are displayed as individual cards, each containing:

2Notification Card Elements

  • Icon: Circular icon representing the notification type (schedule, salon interior, service icon, etc.)
  • Title: Brief notification title (e.g., "Booking Confirm", "titel")
  • Description: Detailed message about the notification
  • Date/Time: Timestamp showing when the notification was received (format: M/D/YYYY H:MM)

Notification Types

Booking Confirmations

Most notifications are booking-related, such as:

  • "Booking Confirm" - Notifications when your booking is confirmed
  • "Your Booking with Id [ID] is Starting Soon" - Reminders before your appointment
  • Booking status updates (confirmed, cancelled, rescheduled)

3Viewing Notification Details

Tap on any notification card to:

  • View full details about the booking
  • Navigate directly to the booking screen
  • Take actions like confirming or cancelling

Notification Management

The notifications screen helps you:

  • Stay updated on your appointment status
  • Receive reminders before your bookings
  • Get notified about special offers and promotions
  • Track important account updates
Tip: Regular notifications ensure you never miss an appointment. Make sure push notifications are enabled in your device settings to receive real-time updates.

Profile & Wallet

The Profile screen is your personal account hub, providing access to account management, wallet management, order history, and app settings.

Skedisy Customer App Profile Screen
Profile Screen - Account management and wallet access

User Profile Section

1Profile Information

The top of the screen displays:

  • Profile Picture: Your profile photo (circular avatar)
  • Name: Your full name (e.g., "Brins Bfi")
  • Email: Your registered email address (e.g., "brondonwilly@gmail.com")

Menu Options

The profile screen provides four main menu options, each displayed as a card with an icon, title, description, and navigation arrow:

2Mon compte (My Account)

Access your account details including:

  • Account information and settings
  • Email and messaging ID
  • Contact information
  • Profile editing options

3Mon portefeuille (My Wallet)

This is a crucial section for managing your finances:

  • Wallet Balance: View your current wallet balance
  • Transaction History: See all your wallet transactions
  • Add Money: Recharge your wallet using various payment methods
  • Payment Methods: Manage your payment options
Important: To recharge your wallet, go to Profil → Mon portefeuille → Add Money. This is essential for making bookings when your balance is insufficient.

4Ma commande (My Order)

View and manage your orders:

  • Order history
  • Current and past bookings
  • Order details and receipts
  • Service history

5Paramètre (Settings)

Configure your app preferences:

  • Language: Change the application language
  • Account Management: Delete account or update preferences
  • Notifications: Manage notification settings
  • Privacy: Control privacy and data settings

Wallet Recharge Process

When you need to add money to your wallet:

  1. Navigate to Profile (person icon in bottom navigation)
  2. Tap on "Mon portefeuille" (My Wallet)
  3. Select "Add Money" or "Recharge Wallet"
  4. Choose your payment method (Stripe, MTN MoMo, etc.)
  5. Enter the amount you want to add
  6. Complete the payment process
  7. Your wallet balance will be updated immediately
Note: The wallet feature allows you to make quick payments for services without entering payment details each time. It's especially useful for regular customers who frequently book services.

Bottom Navigation

The profile icon in the bottom navigation is highlighted when you're on this screen, indicating your current location in the app.

Wallet

The Wallet section allows you to manage your account balance, add funds, and view your transaction history. This is essential for making quick payments when booking services.

Skedisy Customer App Wallet Screen
Wallet Screen - Balance display and quick actions

Wallet Balance Display

1Current Balance

The prominent teal/green balance card displays:

  • "Mon solde" (My balance): Label in white text
  • Balance Amount: Current balance in large, bold white text (e.g., "€ 86.10")
  • Visual Elements: Stylized wallet or coin graphics in lighter teal

This card provides an at-a-glance view of your available funds.

Quick Actions

2Action Buttons

Two action buttons are available below the balance card:

  • "Ajouter un montant" (Add an amount):
    • Red button with white text
    • Takes you to the wallet recharge screen
    • Allows you to add money using various payment methods
  • "Histoire" (History):
    • Black button with white text
    • Opens your transaction history
    • Shows all wallet activities (recharges, payments, refunds)

Recharging Your Wallet

3Adding Funds

To add money to your wallet:

  1. Tap the "Ajouter un montant" (Add an amount) button
  2. Enter the amount you want to add
  3. Select your payment method (Stripe or MTN MoMo)
  4. Complete the payment process
  5. Your balance will be updated immediately after successful payment

Viewing Transaction History

4History Access

To view your wallet transactions:

  1. Tap the "Histoire" (History) button
  2. View all your wallet activities including:
    • Wallet recharges (credits)
    • Service payments (debits)
    • Refunds (credits)
    • Transaction dates and times
    • Transaction IDs

Using Wallet for Payments

5Payment Process

When booking a service:

  • Select "Mon portefeuille" (My wallet) as your payment method
  • Ensure your balance is sufficient to cover the total (including tax)
  • The amount will be deducted from your wallet upon confirmation
  • If balance is insufficient, you'll be prompted to recharge
Important: Always ensure your wallet has sufficient balance before booking. If your balance is insufficient, you'll need to either recharge your wallet or choose another payment method (Stripe or Cash After Service).
Tip: Keeping your wallet funded makes booking faster and more convenient. You can set up automatic reminders to recharge when your balance gets low.

Expert App Documentation

Welcome to the Skedisy Expert App documentation. This comprehensive guide will help you understand and utilize all features of the expert application, designed to help service providers manage their bookings, revenue, schedules, and customer interactions efficiently.

Table of Contents

Note: The Skedisy Expert App is designed specifically for service providers (experts) to manage their business operations, track earnings, manage availability, and handle customer bookings seamlessly.

My Revenue

The My Revenue screen provides a comprehensive overview of your earnings, allowing you to track your income across different time periods and view reservation statistics.

Skedisy Expert App My Revenue Screen
My Revenue Screen - Revenue dashboard with balance and reservation statistics

Header Section

1App Name & User

The top of the screen displays:

  • "Skedisy" - The app name in bold black text
  • User Name - Your name (e.g., "Bobun") displayed below the app name

Date Filters

2Time Period Selection

The "Mes revenus" (My Revenue) section includes date filter buttons:

  • "Aujourd'hui" (Today) - Selected by default, shown with black background and white text
  • "Hier" (Yesterday) - View yesterday's revenue
  • "Cette semaine" (This week) - View weekly revenue summary

Tap any filter button to view revenue for that specific time period.

Balance Card

3Current Balance

The prominent teal balance card displays:

  • "Mon solde" (My balance) - Label in white text
  • Balance Amount - Your current balance in large, bold white text (e.g., "€ 0.00")
  • Visual Icon - A stylized graphic on the right side of the card

This card provides an at-a-glance view of your current earnings balance.

Reservation Details Section

4Reservation Statistics

The "Les détails de réservation" (Reservation Details) section shows three key metrics:

  • "Réservation en attente" (Pending reservation) - Number of upcoming bookings
  • "Réservation complète" (Completed reservation) - Number of finished appointments
  • "Annuler la réservation" (Cancel reservation) - Number of cancelled bookings

Each metric displays a count on the right side. Tap on any card to view detailed information about that category.

Tip: Use the date filters to analyze your revenue trends and identify your busiest periods. This helps you optimize your schedule and pricing strategy.

Reservation Details

The Reservation Details screen allows you to view and manage all your customer bookings. You can filter by status and take actions on individual reservations.

Skedisy Expert App Reservation Details Screen
Reservation Details Screen - Managing bookings with action buttons

Header & Welcome

1Screen Information

The screen displays:

  • App Name: "Skedisy" in bold black text
  • Welcome Message: "Welcome to our best services, [Your Name]"

Filter Tabs

2Reservation Status Filters

Three filter tabs help you organize bookings:

  • "Commande en cours" (Order in progress) - Currently active bookings, highlighted with black background
  • "annuler la commande" (Cancel the order) - Cancelled bookings
  • "Co" - Additional filter option (likely "Completed")

The active tab is highlighted with a black background and white text.

Booking Cards

Each booking is displayed as a detailed card containing:

3Booking Information

  • Service Icon: Visual representation of the service (e.g., hairdryer icon)
  • Service Name: Full service description (e.g., "Blow Dry & Styling")
  • Category: Service category (e.g., "Coiffure" - Hairdressing)
  • Price: Service price displayed in a light gray pill (e.g., "€ 40.19")
  • Provider Name: Your name or the service provider (e.g., "Sonwall Sonwall")
  • Booking ID: Unique identifier in a black pill (e.g., "#1536935")
  • Booking Date: Calendar icon with date (e.g., "2026-01-21")
  • Booking Time: Clock icon with time (e.g., "04:15 PM")

Action Buttons

4Managing Bookings

Each booking card includes two action buttons at the bottom:

  • "Enregistrement" (Registration/Save) - Green button to confirm or save the booking
  • "Annuler" (Cancel) - Red button to cancel the reservation

Use these buttons to manage individual bookings based on your availability and customer needs.

Important: Cancelling a booking may affect your rating and customer relationships. Always communicate with customers when possible before cancelling.

Slot Management

The Slot Management screen allows you to control your availability, set vacation mode, and manage your time slots for bookings. This is essential for maintaining an organized schedule.

Skedisy Expert App Slot Management Screen
Slot Management Screen - Date picker, vacation mode, and available time slots

Header Section

1Screen Title

The screen displays "Gestion des créneaux" (Slot Management) in bold dark green text, indicating this is the availability management section.

Date Picker

2Selecting Dates

The date picker interface includes:

  • Current Date Display: Shows the selected date (e.g., "October 2, 2025")
  • Month Navigation: "Oct" with arrow icon to navigate between months
  • Day Selector: Horizontal row showing days of the week with dates:
    • WED 1, THU 2 (selected - highlighted in blue-gray), FRI 3, SAT 4, SUN 5, MON 6

Tap on any day to view and manage slots for that specific date.

Vacation Mode

3Setting Vacation Mode

The "Mode vacances" (Vacation Mode) section allows you to:

  • Toggle Vacation Mode: Red toggle switch to enable/disable vacation mode
  • Status Message: "Maintenant non disponible pour..." (Now unavailable for...)
  • Visual Indicator: Red banner with sun/umbrella icon

When vacation mode is ON (red toggle), you won't receive new bookings during that period.

Note: When vacation mode is active, existing bookings remain, but new bookings cannot be made. Make sure to inform customers about your unavailability.

Available Slots

4Time Slot Management

The "Créneaux disponibles" (Available Slots) section displays:

  • Legend: Color-coded indicators:
    • "Pas disponible" (Not available) - Light pink-beige color
    • "Disponible" (Available) - Light green color
  • Time Slot Grid: Organized by time periods (e.g., "Matin" - Morning)

Time Slot Examples

The morning section shows slots in 15-minute intervals:

  • 09:00 AM, 09:15 AM, 09:30 AM
  • 09:45 AM, 10:00 AM, 10:15 AM
  • 10:30 AM, 10:45 AM, 11:00 AM
  • 11:15 AM, 11:30 AM, 11:45 AM

5Managing Slots

To manage your availability:

  1. Select the date you want to manage
  2. Tap on any time slot to toggle its availability
  3. Green slots are available for booking
  4. Pink-beige slots are blocked/unavailable
  5. Changes are saved automatically
Tip: Regularly update your slot availability to ensure customers can book when you're actually available. This reduces cancellations and improves customer satisfaction.

Order Details

The Order Details screen provides a comprehensive view of all your orders and transactions, allowing you to track your business activity over different time periods.

Skedisy Expert App Order Details Screen
Order Details Screen - Date filters and order history

Header Section

1Screen Title

The screen displays:

  • App Name: "Skedisy" in bold black text
  • Welcome Message: "Welcome to our best services, [Your Name]"
  • Section Title: "détails de la commande" (Order details) in bold black text

Date Filters

2Time Period Selection

Filter your orders by time period using the filter buttons:

  • "Aujourd'hui" (Today) - Selected by default, shown with black background and white text
  • "Hier" (Yesterday) - View yesterday's orders
  • "Cette semaine" (This week) - View weekly orders
  • "Ce mois-c" (This month) - View monthly orders

Tap any filter to view orders for that specific time period.

No Data State

3Empty State

When there are no orders for the selected period, the screen displays:

  • Illustration: A large magnifying glass with a sad face icon
  • Supporting Icons: Question marks and document icons around the magnifying glass
  • Message: "Aucune donnée disponible..!" (No data available..!)

This indicates that no orders match the selected filter criteria.

Viewing Order Details

When orders are available, you can:

  • View detailed information about each order
  • See customer information and booking details
  • Track payment status and amounts
  • Access order history for analysis
Tip: Use the date filters to analyze your business performance over time. This helps you identify trends, peak periods, and areas for improvement.

Expert Profile

The Expert Profile screen is your personal account hub, providing access to account management, wallet/revenue tracking, settings, and support options.

Skedisy Expert App Profile Screen
Expert Profile Screen - Account management and settings

Profile Header

1Profile Information

The top of the screen displays:

  • Screen Title: "Profil" (Profile) in bold black text
  • Profile Picture: Your circular profile photo
  • Name: Your full name (e.g., "Bobun Bom")
  • User ID: Your unique identifier (e.g., "ID :- 1358173")

Menu Options

The profile screen provides five main menu options, each displayed as a card with an icon, title, description, and navigation arrow:

2Mon compte (My Account)

Access your account details including:

  • Account information and settings
  • Messaging ID and contact details
  • Profile editing options
  • Personal information management

3Portefeuille (Wallet)

Manage your earnings and finances:

  • My Revenue: View your earnings summary
  • Order Summary: Track your order history and payments
  • Transaction History: View all financial transactions
  • Payout Management: Access withdrawal options

4Paramètre (Settings)

Configure your app preferences:

  • Notifications: Manage notification preferences
  • Languages: Change the application language
  • App Settings: Customize your app experience
  • Privacy Settings: Control your privacy options

5À propos de l'application (About the Application)

Access important information:

  • Privacy Policy: Read the privacy policy
  • Terms of Use (CGU): Review terms and conditions
  • App Version: Check your app version
  • Legal Information: Access legal documents

6Se plaindre (Complain/Report)

Report issues or provide feedback:

  • Submit Complaints: Report problems or concerns
  • Complaint History: View your previous reports
  • Support Access: Contact customer support
  • Feedback: Share your suggestions

Bottom Navigation

The profile icon in the bottom navigation is highlighted when you're on this screen, indicating your current location in the app. The navigation bar includes:

  • Briefcase with $: Revenue/Dashboard
  • Calendar: Schedule/Bookings
  • Document/List: Orders/Details
  • Another Document: Additional features
  • Profile: Your account (currently active)
Note: Keep your profile information up to date to ensure customers can contact you and view your services accurately. Regular updates help maintain your professional presence on the platform.

Salon Owner Portal Documentation

Welcome to the Skedisy Salon Owner Portal documentation. This comprehensive guide will help you understand and utilize all features of the web-based administrative dashboard, designed to help salon owners manage their business operations, staff, services, finances, and customer interactions efficiently.

Table of Contents

Note: The Skedisy Salon Owner Portal is a comprehensive web-based dashboard that provides salon owners with complete control over their business operations, from managing staff and services to tracking finances and customer feedback.

Navigation Structure

The portal features a left sidebar navigation with the following main sections:

  • Menu: Dashboard access
  • Expert: Staff management, reviews, complaints, and attendance
  • Order: Order management
  • Services: Service catalog management
  • E-Commerce: Products and attributes
  • Finance: Wallet, withdrawals, and transaction history
  • Report: Salon time and holiday management

Dashboard Overview

The Dashboard is your main control center, providing a comprehensive overview of your salon's performance, key metrics, and business analytics.

Skedisy Salon Owner Portal Dashboard
Dashboard - Overview with key metrics and analytics

Header Section

1Welcome Message

The top of the dashboard displays a personalized welcome message: "Welcome back, Salon! 👋" with a friendly emoji.

2User Profile

On the top right, you'll see:

  • Your salon profile picture
  • Salon name (e.g., "Solivans Hair")
  • User type indicator ("Salon")

Key Metrics Cards

3Dashboard Overview Cards

The dashboard displays four key metric cards:

  • TOTAL EXPERTS: Number of staff members (e.g., "7")
  • COMPLETED BOOKING: Total completed appointments (e.g., "2")
  • TOTAL REVENUE: Total earnings (e.g., "70.80 €")
  • SALES COMMISSION: Platform commission (e.g., "6.00 €")

Each card includes a visual icon representing the metric type.

Data Analysis Section

4Revenue and Booking Analytics

The "Data Analysis" section provides:

  • Graph Title: "SALON REVENUE AND BOOKING DATA"
  • Visual Chart: Line graph showing revenue trends over time
  • Y-Axis: Represents values (10, 15, 20, 25, 30)
  • Current Value Indicator: Horizontal line at the current value

Use this graph to track your salon's performance trends and identify peak periods.

Tip: Regularly review your dashboard metrics to understand your business performance and make data-driven decisions about staffing, pricing, and promotions.

Experts Management

The Experts section allows you to manage all your staff members, including adding new experts, viewing their details, setting commission rates, and managing their status.

Skedisy Salon Owner Portal Experts Management
Experts Management - Staff listing with details and controls

Header & Search

1Page Navigation

The page displays:

  • Breadcrumbs: "Dashboard > Experts"
  • Search Bar: "Searching for..." with magnifying glass icon to find specific experts

Adding Experts

2Add New Expert

Click the "+ Add expert" button to:

  • Create a new staff member profile
  • Enter expert details (name, email, mobile, etc.)
  • Set commission rates
  • Upload profile image

Experts Table

3Expert Information

The table displays the following columns for each expert:

  • NO: Sequential number
  • IMAGE: Profile picture
  • NAME: Full name
  • EMAIL: Email address
  • MOBILE NO: Contact number
  • UNIQUE ID: System-generated identifier
  • COMMISSION: Commission percentage (sortable)
  • RATING: Average customer rating (sortable)
  • BLOCK: Toggle to block/unblock expert (sortable)
  • BOOKING: Icon to view booking details

Managing Experts

4Expert Actions

For each expert, you can:

  • View Details: Click on the expert row to see full information
  • Block/Unblock: Toggle the block switch (red = blocked, green = active)
  • View Bookings: Click the booking icon to see all appointments
  • Edit Commission: Modify commission rates as needed
Important: Blocking an expert will prevent them from receiving new bookings. Existing bookings will remain, but they won't appear in the booking system for new appointments.

Reviews

The Reviews section allows you to view and manage all customer reviews for your salon and individual experts.

Skedisy Salon Owner Portal Reviews
Reviews - Customer feedback and ratings

Page Structure

1Navigation

The page displays breadcrumbs: "Dashboard > Reviews"

Reviews Table

2Review Information

Each review displays:

  • NO: Sequential number
  • USER: Customer profile picture/avatar
  • REVIEW: Review text (e.g., "Bon Travaille. Service Impeccable. Je Recommande")
  • RATING: Star rating (1-5 stars, displayed in yellow)
  • USER: Customer name (e.g., "Brins Bfi")
  • BOOKINGID: Associated booking ID (e.g., "1770459")
  • EXPERT: Expert name who provided the service (e.g., "BRON WILL")
  • CREATED AT: Review date (e.g., "2025-10-23")

Pagination

3Viewing Reviews

Use the pagination controls at the bottom to:

  • Select number of reviews per page (default: 10)
  • Navigate between pages
  • View total review count
Tip: Regularly monitor reviews to understand customer satisfaction and identify areas for improvement. Respond to reviews when possible to show you value customer feedback.

Complaints

The Complaints section allows you to view and manage complaints from both customers (users) and experts (staff members).

Skedisy Salon Owner Portal Complaints
Complaints - User and expert complaint management

Complaint Types

1Filtering Complaints

The page provides two tabs:

  • "User complain": Complaints from customers (highlighted when selected)
  • "Expert complain": Complaints from staff members

Switch between tabs to view different types of complaints.

2Complaint Type Filter

Use the "Complain type" dropdown to filter by:

  • "ALL": View all complaints
  • Specific complaint categories

Complaints Table

3Complaint Details

When complaints are available, the table displays:

  • NO: Sequential number
  • IMAGE: Profile picture of complainant
  • BOOKINGID: Related booking ID
  • USER NAME: Name of the person filing the complaint
  • DETAILS: Complaint description
  • DATE: Date of complaint
  • TIME: Time of complaint
  • STATUS: Current status (pending, resolved, etc.)
  • INFO: Additional information or actions
Important: Address complaints promptly to maintain customer satisfaction and staff morale. Use the INFO column to take appropriate actions or add notes.

Expert Attendance

The Expert Attendance section allows you to track staff attendance, view available days, absent days, and total working days for each expert.

Skedisy Salon Owner Portal Expert Attendance
Expert Attendance - Staff attendance tracking

Month Selection

1Selecting Time Period

Use the "Select month" field to choose the month and year you want to view (e.g., "2026/02" for February 2026).

Attendance Table

2Attendance Data

The table displays the following columns:

  • NO: Sequential number
  • IMAGE: Expert profile picture
  • NAME: Expert name
  • MONTH YEAR: Selected month and year
  • AVAILABLE DAYS: Number of days the expert was available
  • ABSENT DAYS: Number of days the expert was absent
  • TOTAL DAYS: Total working days in the month
Tip: Use attendance data to identify patterns, plan schedules, and ensure adequate staffing during peak periods.

Orders

The Orders section allows you to view and manage all e-commerce orders placed through your salon's online store.

Skedisy Salon Owner Portal Orders
Orders - E-commerce order management

Order Filtering

1Filter by Order Type

Use the "Order type" dropdown to filter orders:

  • "All": View all orders
  • Specific order types (pending, completed, cancelled, etc.)

Orders Table

2Order Information

When orders are available, the table displays:

  • No: Sequential number
  • Order Id: Unique order identifier
  • User Info: Customer details
  • Items: Products ordered
  • Price: Order total
  • Shipping Charge: Shipping cost
  • Status: Order status (pending, processing, shipped, delivered, etc.)
  • Edit: Action to modify order details
Note: Orders are separate from service bookings. This section specifically manages product orders from your e-commerce store.

Services

The Services section allows you to manage your salon's service catalog, including selecting from admin services, editing existing services, and removing services.

Skedisy Salon Owner Portal Services
Services - Service catalog management

Two-Panel Layout

1SELECT ADMIN SERVICES (Left Panel)

The left panel displays available services from the admin catalog:

  • Each service shows an icon, name, and duration
  • Checkboxes allow you to select services to add
  • Examples: "Hair coloring", "Scalp Treatment", "Basic Clen-up", "Chemical Peels"
  • Scroll to see more available services

2EDIT OUR SERVICES & REMOVE SERVICES (Right Panel)

The right panel shows your current salon services with editable fields:

  • Service Icon: Visual representation
  • Service Name: Editable text field (e.g., "Blow Dry &", "Haircut (M", "Facials")
  • Service Charge: Editable price field with currency symbol (e.g., "€ 15", "€ 30", "€ 50")
  • Service Duration: Editable duration in minutes (e.g., "30", "55")
  • Edit Button: Green pencil icon to save changes
  • Delete Button: Red trash icon to remove service

Managing Services

3Adding Services

To add a new service:

  1. Browse the left panel for available services
  2. Check the box next to the service you want to add
  3. The service will be added to your catalog

4Editing Services

To modify an existing service:

  1. Find the service in the right panel
  2. Edit the name, charge, or duration fields
  3. Click the green Edit (pencil) icon to save changes

5Removing Services

To remove a service:

  1. Find the service in the right panel
  2. Click the red Delete (trash) icon
  3. Confirm the deletion
Note: Removing a service will prevent new bookings for that service. Existing bookings will remain, but customers won't be able to book it in the future.

Products

The Products section allows you to manage your e-commerce product catalog, including adding products, setting prices, managing inventory, and controlling product availability.

Skedisy Salon Owner Portal Products
Products - E-commerce product management

Adding Products

1Create New Product

Click the "+ Add Products" button to:

  • Create a new product entry
  • Upload product images
  • Set product details (name, brand, category, price, etc.)
  • Configure shipping and availability

Products Table

2Product Information

The table displays comprehensive product details:

  • NO: Sequential number
  • PRODUCT CODE: Unique product identifier (e.g., "095615")
  • NAME: Product name (e.g., "Hair Masks & Deep Treatments")
  • BRAND: Brand name (e.g., "Savalnia HAIR Brand")
  • CATEGORY: Product category (e.g., "Hair Care")
  • IMAGE: Product thumbnail
  • PRICE: Selling price (e.g., "45")
  • MRP: Maximum Retail Price (e.g., "60")
  • SHIPPING CHARGES: Shipping cost (e.g., "7")
  • STATUS: Approval status (e.g., "Approved" in orange)
  • IS OUTOFSTOCK: Toggle switch (red = out of stock, green = in stock)
  • CITIES: Edit button to manage city availability

Managing Products

3Product Actions

For each product, you can:

  • Edit Details: Modify product information
  • Toggle Stock: Mark products as in stock or out of stock
  • Manage Cities: Control which cities the product is available in
  • View Status: Check approval status
Tip: Keep product information up to date, especially stock status and pricing, to ensure accurate customer experience and prevent order issues.

Attributes

The Attributes section allows you to manage product attributes, which are used to categorize and filter products in your e-commerce store.

Skedisy Salon Owner Portal Attributes
Attributes - Product attribute management

Adding Attributes

1Create New Attribute

Click the "+ Add Attribute" button to:

  • Create a new product attribute
  • Set attribute name
  • Add attribute details/description

Attributes Table

2Attribute Information

The table structure includes:

  • NO: Sequential number
  • NAME: Attribute name
  • DETAILS: Attribute description
  • CREATED AT: Creation date
  • ACTION: Edit or delete options
Note: Attributes help organize your product catalog and make it easier for customers to find products. Examples include size, color, brand, or product type.

Salon Time

The Salon Time section allows you to manage your salon's operating hours and break times for each day of the week.

Skedisy Salon Owner Portal Salon Time
Salon Time - Operating hours and break time management

Operating Hours Table

1Weekly Schedule

The table displays your salon's schedule for each day with the following columns:

  • NO: Day number (1-7)
  • DAY: Day of the week (Monday through Sunday)
  • OPEN TIME: Salon opening time (e.g., "09:00 AM")
  • CLOSE TIME: Salon closing time (e.g., "10:00 PM", "09:00 PM")
  • SALON BREAK START TIME: Break start time (e.g., "01:30 PM" or "-" if no break)
  • SALON BREAK END TIME: Break end time (e.g., "02:30 PM" or "-" if no break)
  • EDIT: Blue pencil icon to modify the schedule

Editing Schedule

2Modifying Hours

To change operating hours or break times:

  1. Click the Edit (pencil) icon for the desired day
  2. Update the opening time, closing time, or break times
  3. Save your changes

3Break Times

Break times are optional:

  • If no break is needed, the break time columns show "-"
  • Set break times for days when you need a lunch break or maintenance period
  • During break times, no bookings will be available
Tip: Set accurate operating hours to ensure customers can only book during your available times. Regular break times help maintain service quality.

Salon Holiday

The Salon Holiday section allows you to manage holidays and special dates when your salon will be closed.

Skedisy Salon Owner Portal Salon Holiday
Salon Holiday - Holiday and closure management

Holiday Management

1Adding Holidays

Click the "+ New holiday" button to:

  • Add a new holiday date
  • Set the reason for closure
  • Block bookings for that date

Holidays Table

2Holiday Information

The table displays:

  • NO: Sequential number
  • DATE: Holiday date (e.g., "2026-01-27")
  • REASON: Reason for closure (e.g., "Out Of The Office")

Filtering

3View Options

Use the "ALL" filter button to:

  • View all holidays
  • Filter by specific criteria (if additional filters are available)
Important: When you add a holiday, the salon will be closed on that date, and no new bookings will be accepted. Existing bookings may need to be rescheduled or cancelled.

Wallet

The Wallet section allows you to view your current balance, recharge your wallet, and understand minimum balance requirements for accepting bookings.

Skedisy Salon Owner Portal Wallet
Wallet - Balance and recharge management

Wallet Balance

1Current Balance

The teal balance card displays:

  • "My Wallet Balance": Label at the top
  • Balance Amount: Current balance in large, bold text (e.g., "€ 121.25")
  • Visual Icon: Wallet or money symbol graphic

Minimum Balance Requirement

2Balance Alert

A yellow alert box shows:

  • Minimum Required Balance: Amount needed (e.g., "€ 200.00")
  • Shortfall Message: How much you need to add (e.g., "You need to add at least € 78.75")
  • Purpose: "to accept bookings" - explains why the minimum is required

Recharge Options

3Enter Amount

Use the "Enter Recharge Amount" field to:

  • Type a custom amount
  • Use the "€" button for currency formatting

4Quick Amount Selection

Click predefined amount buttons for quick recharge:

  • € 50, € 100, € 150, € 200, € 250, € 300, € 500
  • Buttons are highlighted when selected

Payment Methods

5Select Payment Method

Choose your preferred payment method:

  • Stripe: Credit/debit card payments (green border, checkmark when selected)
  • MTN Mobile Money: Mobile money payments (grey border, checkbox when selected)

Recharge Process

6Completing Recharge

To recharge your wallet:

  1. Enter or select the recharge amount
  2. Choose your payment method
  3. Click "Recharge Wallet" button
  4. Complete the payment process
  5. Balance will be updated automatically after successful payment

Wallet Instructions

The page includes detailed instructions explaining:

  • How to recharge your wallet
  • Payment method options (Stripe or MTN MoMo)
  • Automatic credit after successful payment
  • Minimum balance requirement for accepting bookings
  • Commission fee considerations
  • How to view transaction history
Note: Your wallet balance must meet the minimum required amount plus commission fees to accept new bookings. Keep your wallet adequately funded to ensure uninterrupted service.

Wallet History

The Wallet History section provides a detailed transaction log of all wallet activities, including recharges, commissions, and other financial transactions.

Skedisy Salon Owner Portal Wallet History
Wallet History - Transaction history and details

Current Balance

1Balance Display

The top of the page shows:

  • "Current Wallet Balance:" Label
  • Balance Amount: Highlighted in green (e.g., "€ 121.25")

Filtering Transactions

2Transaction Type Filter

Use the "Transaction Type" dropdown to filter:

  • "All": View all transactions
  • "Debit": View only deductions (commissions, fees)
  • "Credit": View only additions (recharges, refunds)

Transactions Table

3Transaction Details

Each transaction displays:

  • NO: Sequential number
  • UNIQUEID: Unique transaction identifier (e.g., "#ZDPOFRNCB", "Ae79bd94-Dad9-4520-8ff9-E7fe3b13b3b3")
  • AMOUNT (€): Transaction amount
  • DATE: Transaction date (e.g., "2026-01-26", "2026-01-25")
  • TIME: Transaction time (e.g., "13:39 pm", "15:43 pm")
  • TRANSACTION TYPE: Color-coded button:
    • Red "Debit": Money deducted (commissions, fees)
    • Green "Credit": Money added (recharges, refunds)
  • TRANSACTION DETAILS: Description with icon:
    • Red button with up arrow: "Platform Commission"
    • Green button with padlock: "Wallet Recharge"

Understanding Transactions

4Transaction Types

Debit Transactions:

  • Platform commissions deducted from bookings
  • Service fees
  • Other deductions

Credit Transactions:

  • Wallet recharges via Stripe or MTN MoMo
  • Refunds
  • Adjustments
Tip: Regularly review your wallet history to track your earnings, understand commission deductions, and monitor your financial activity. This helps with financial planning and identifying any discrepancies.

Withdraw Money

The Withdraw Money section allows you to transfer funds from your wallet to your registered payment account.

Skedisy Salon Owner Portal Withdraw Money
Withdraw Money - Fund withdrawal management

Available Balance

1Balance Card

The teal balance card displays:

  • "My Available Balance": Label
  • Balance Amount: Current withdrawable balance in large, bold white text (e.g., "€ 0")
  • Visual Elements: Stylized currency symbols or coins

Withdrawal Form

2Payment Option

Select your withdrawal method using the "Select Payment Option" dropdown (e.g., "test3" or your registered payment method).

3Payment Details

Enter payment information:

  • "Enter Your remove money from [Method] method": Account details or payment identifier
  • This field varies based on your selected payment method

4Withdrawal Amount

Enter the amount you want to withdraw:

  • Use the "Enter Withdraw Amount" field
  • Click the "€" button for currency formatting
  • Note the maximum withdrawal amount limit shown in red text below the field

5Additional Information

The "Enter Your add more" field allows you to:

  • Add notes or additional information
  • Provide special instructions
  • Include reference numbers if needed

Submitting Withdrawal

6Complete Withdrawal

To withdraw funds:

  1. Select your payment option
  2. Enter payment method details
  3. Enter the withdrawal amount
  4. Add any additional information if needed
  5. Click the green "Submit" button
  6. Wait for processing confirmation

Withdrawal Instructions

The page includes detailed instructions covering:

  • Minimum withdrawal amount requirements
  • Processing timeframes
  • Fund transfer process
  • Account verification requirements
  • Support contact information
Important: Ensure your payment method details are correct before submitting. Withdrawal processing times vary by payment method. Contact support if you encounter any issues.

This documentation is continuously updated. For the latest features and updates, please check back regularly or contact our support team.